FAQ's

Frequently Asked Questions

Do all items qualify for free shipping?

No. While most in-stock items qualify for free shipping on orders over $85, supplier-direct items ship separately and are excluded from this promotion.

How long does shipping take?
Orders typically ship within 3–5 business days unless otherwise noted.

Do you offer custom bling reins?
Yes! Custom bling reins are made to order. Please use our Contact page for inquiries.

What is your return policy?
Please see our Refund Policy page for full details.

How can I contact you?
You can reach us through the Contact Us page or email us directly.